How are issues escalated?

Score 0 if - Unknown
Score 25 if - They aren't we avoid issues.
Score 50 if - They are escalated formally and a blame culture is created.
Score 75 if - They are escalated and we try not to develop a blame culture.
Score 100 if - They are escalted openly and we have no blame culture. We learn from our mistakes in the realtionship.

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