O48 What degree of business to business operational alignment exists and what measures were used to ascertain this?
Score 0 if no business-to-business operational alignment exists. Or you have no visibility of your partners operating protocols Score 25 if you have some visibility of how your partner is organised operationally. Score 50 if You have good visibility of how your partner is organised operationally and you have begun to take steps to communicate that structure to your own operational teams. Score 75 if there is a robust and mature interaction between the two different operating models on both sides you interact quickly and the differences only rarely slow you down. Score 100 if you have developed a common and joint operating protocol for this relationship which is seamless to the customer / client.